At Zeteo Health, Inc. (“Zeteo,” “we,” or “us”), we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. This Privacy Policy applies to anyone who visits or uses our websites and mobile applications, including zeteo.health, askzeteo.com, zeteo.ai, and zeteohealth.com. By using or accessing our Services in any manner, you acknowledge that you have read, understand, and accept the practices and policies outlined below, and you hereby consent that we will collect, use, and disclose your information as described in this Privacy Policy.
Your use of Zeteo’s Services is at all times subject to our Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.
As we continually work to improve our Services, we may need to change this Privacy Policy from time to time. We will alert you of material changes by placing a notice on the Zeteo website. Changes will be effective when posted, and we will update the “Effective Date” at the beginning of this Privacy Policy to reflect the date of the change. If a revision is material we will use efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
We encourage you to regularly consult this Privacy Policy for any changes. If you don’t agree with the new terms of the Privacy Policy, you are free to reject them; unfortunately, that means you will no longer be able to use the Services. If you use the Services after any changes to the Privacy Policy have been posted, that means you have read, understood, and accepted these changes.
What this Privacy Policy Covers
This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” or “sensitive personal information” under applicable data privacy laws, rules, or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage. In addition, our Privacy Policy may differ from those of these other websites. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that website, not Zeteo’s Privacy Policy.
Personal Data
Categories of Personal Data We Collect
This chart details the categories of Personal Data that we collect and have collected over the past 12 months:
| Category of Personal Data | Business or Commercial Purpose(s) | Categories of Third Parties |
|---|---|---|
| Profile or Contact Datasuch as first and last name, email, phone number, and zip code. |
|
|
| Device / IP Datasuch as IP address, device ID, and the type of device, operating system, or browser used to access the Services. |
|
|
| Web Analyticssuch as web page interactions. |
|
|
| Consumer Demographic Datasuch as age and/or date of birth, zip code, gender, race, and ethnicity. |
|
|
| Health Datasuch as medical conditions, weight, health or exercise activity monitoring, or any information concerning a consumer’s health, including information about a mental or physical health condition or diagnosis. |
|
|
| Categories of Data Considered “Sensitive” Under State Privacy Lawssuch as race or ethnic origin and Health Data. |
|
|
| Inferences Drawn From Other Personal Data Collectedsuch as user attributes. |
|
|
| Other Identifying Information You Voluntarily Providesuch as emails, letters, texts, or other communications you send us. |
|
|
Our Commercial or Business Purposes for Collecting Personal Data
- Providing, Customizing and Improving the Services
- Creating and managing your account or other user profiles.
- Providing you with the products, services, or information you request.
- Meeting or fulfilling the reason you provided the information to us.
- Providing support and assistance for the Services.
- Improving the Services, including testing, research, internal analytics, and product development.
- Personalizing the Services, website content, and communications based on your preferences.
- Marketing the Services
- Marketing and selling the Services.
- Corresponding with You
- Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about Zeteo or the Services.
- Sending emails and other communications according to your preferences.
Other Permitted Purposes for Processing Personal Data
We may share Personal Data with governmental entities, including law enforcement, or other third parties when we believe, in good faith, that we are lawfully authorized or required to do so to respond to lawful subpoenas, warrants, court orders, or other regulatory or law enforcement requests, or where necessary to prevent, detect, or investigate security incidents and potentially illegal or prohibited activities; protect the rights, property, or safety of you, Zeteo, or another party; enforce any agreements with you; respond to claims that any posting or other content violates third-party rights; or resolve disputes.
We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated, or incompatible purposes without providing you notice or obtaining your consent.
Categories of Sources of Personal Data
We collect Personal Data about you from the following categories of sources:
- You
- When you provide such information directly to us.
- When you create an account or use our interactive tools and Services.
- When you voluntarily provide information in free-form text boxes through the Services or through responses to surveys or questionnaires.
- When you send us an email or otherwise contact us.
- When you use the Services and such information is collected automatically.
- If you download our mobile application or use a location-enabled browser, we may receive information about your location and mobile device, as applicable.
- If you download and install certain applications and software we make available, we may receive and collect information transmitted from your computing device for the purpose of providing you the relevant Services, such as information regarding when you are logged on and available to receive updates or alert notices.
- Third Parties and Business Partners
- We may receive information about you from claims administrators.
- We may receive information about you from eligible member lists.
How We Disclose Your Personal Data
We disclose your Personal Data to the categories of service providers and other parties listed in this section. Depending on state laws that may be applicable to you, some of these disclosures may constitute a “sale” of your Personal Data. For more information, please refer to the state-specific sections below.
- Service Providers. These parties help us provide the Services or perform business functions on our behalf. They include hosting, technology, and communication providers.
- Analytics Partners. These parties provide analytics on web traffic or usage of the Services. They include companies that track how users found or were referred to the Services and companies that track how users interact with the Services.
- Business Partners. These parties partner with us in offering various services. They include businesses you have a relationship with, such as health insurance providers, health systems, and health providers who purchase access to Zeteo.
- Parties You Authorize, Access or Authenticate. Third parties you access through the Services.
Legal Obligations
We may disclose any Personal Data that we collect with third parties in conjunction with any of the activities set forth under “Other Permitted Purposes for Processing Personal Data” above.
Business Transfers
All of your Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy, or other transaction in which that third party assumes control of our business (in whole or in part).
Data that is Not Personal Data
We may create aggregated, de-identified, or anonymized data from the Personal Data we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified, or anonymized data and disclose it with third parties for our lawful business purposes, including to analyze, build, and improve the Services and promote our business, provided that we will not disclose such data in a manner that could identify you.
Tracking Tools, Advertising, and Opt-Out
The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs, and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser, tell us how and when you visit and use our Services, analyze trends, learn about our user base, and operate and improve our Services. Cookies are small pieces of data—usually text files—placed on your computer, tablet, phone, or similar device when you use that device to access our Services. We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own Cookies on your device(s).
Please note that because of our use of Cookies, the Services do not support “Do Not Track” requests sent from a browser at this time.
We use the following types of Cookies:
- Essential Cookies. Essential Cookies are required for providing you with features or services that you have requested. For example, certain Cookies enable you to log into secure areas of our Services. Disabling these Cookies may make certain features and services unavailable.
- Functional Cookies. Functional Cookies are used to record your choices and settings regarding our Services, maintain your preferences over time, and recognize you when you return to our Services. These Cookies help us personalize content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
- Performance / Analytical Cookies. Performance / Analytical Cookies allow us to understand how visitors use our Services. They do this by collecting information about the number of visitors to the Services, what pages visitors view on our Services, and how long visitors are viewing pages on the Services. Performance / Analytical Cookies also help us measure the performance of our advertising campaigns. For example, Google LLC (“Google”) uses cookies in connection with its Google Analytics services. Google’s ability to use and disclose information collected by Google Analytics about your visits to the Services is subject to the Google Analytics Terms of Use and the Google Privacy Policy. You have the option to opt out of Google’s use of Cookies by visiting the Google Analytics Opt-out Browser Add-on.
You can decide whether or not to accept Cookies through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your device. If you do this, however, you may have to manually adjust some preferences every time you visit our website, and some of the Services and functionalities may not work.
To find out more information about Cookies generally, including information about how to manage and delete Cookies, please visit allaboutcookies.org.
Data Security
We seek to protect your Personal Data from unauthorized access, use, and disclosure using appropriate physical, technical, organizational, and administrative security measures based on the type of Personal Data and how we are processing that data. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure.
Additionally, please note that email is not encrypted and is not considered to be a secure means of transmitting information, so please do not email Zeteo any confidential, financial, or sensitive information.
Data Retention
We retain Personal Data about you for as long as necessary to provide you with our Services or to perform our business or commercial purposes for collecting your Personal Data. When establishing a retention period for specific categories of data, we consider who we collected the data from, our need for the Personal Data, why we collected the Personal Data, and the sensitivity of the Personal Data. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes, or collect fees owed, or is otherwise permitted or required by applicable law, rule, or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.
For example:
- We retain your profile information and credentials for as long as you have an account with us.
- We retain your device / IP data for as long as we need it to ensure that our systems are working appropriately, effectively, and efficiently.
Personal Data of Children
As noted in the Terms of Use, we do not knowingly collect or solicit Personal Data from children under 16 years of age. By providing us with Personal Data, you are verifying that you are at least 16 years old. If you are a child under the age of 16, please do not attempt to register for or otherwise use the Services or send us any Personal Data. If we learn we have collected Personal Data from a child under 16 years of age, we will delete that information as quickly as possible. If you believe that a child under 16 years of age may have provided Personal Data to us, please contact us at chris@zeteo.health.
Other State Law Privacy Rights
California Resident Rights
Under California Civil Code Sections 1798.83–1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at chris@zeteo.health.
Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services that you do not wish such operators to track certain of your online activities over time and across different websites. Our Services do not support Do Not Track requests at this time. To find out more about “Do Not Track,” you can visit allaboutdnt.com.
Nevada Resident Rights
If you are a resident of Nevada, you have the right to opt out of the sale of certain Personal Data to third parties. Please note that we do not currently sell your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A.
Transfers of Personal Data
The Services are hosted and operated in the United States (“U.S.”) through Zeteo and its service providers, and if you do not reside in the U.S., laws in the U.S. may differ from the laws where you reside. By using the Services, you expressly acknowledge that any Personal Data about you, regardless of whether provided by you or obtained from a third party, is being provided to Zeteo in the U.S. and will be hosted on U.S. servers, and you expressly authorize Zeteo to transfer, store, and process your information to and in the U.S., and possibly other countries, under applicable data privacy laws including, but not limited to, the General Data Protection Regulation (GDPR).
Contact Information
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data, or your choices and rights regarding such collection and use, please do not hesitate to contact us at:
- chris@zeteo.health
- 917.283.2436
- 136 Madison Ave, 5th and 6th Floors, PMB #4206, New York, NY 10016