Zeteo Gateway

Everything Zeteo has built, available inside your product.

Retrieval, citations, patient context, knowledge management, and the evaluation harness around them took us years to build. Gateway gives your team all of it behind one API. You ship in weeks and spend your engineering on what makes your product different.

Built by clinicians and AI engineers trained at Columbia, Johns Hopkins, Yale, Mount Sinai, Georgia Tech, UT Austin, and UT Knoxville, with experience across the VA, Epic, and Cerner, and an advisory bench of practicing specialists and health system leaders. HIPAA by design. SOC 2 certified. Your data stays under your control.

How Gateway works

One endpoint,
structured answers.

Send a message and its context and get back a cited, structured response with suggested follow-up questions.

The Zeteo Gateway API reference: the POST conversations endpoint and a curl request sending a message with patient context

What's included

A ready-to-use harness around the model.

Gateway includes everything a clinical product needs around the model before it can go in front of users.

Endpoint

POST /conversations/:id

One endpoint for single questions and multi-turn conversations alike.

Response

Structured JSON with citations

Every response includes in-text citations back to the source and suggested next questions.

Context

Patient and record context

Pass the context you already hold, or connect an EHR through Zeteo's FHIR and vendor integrations.

Knowledge

Your knowledge base

Your own content and protocols, on Zeteo's foundation knowledge base or standing on their own.

Harness

Evaluation and guardrails

The same evaluation harness and clinical safety boundaries that run Zeteo's own products.

Compliance

SOC 2 certified, BAA-backed

Covered by a Business Associate Agreement and audited controls, before your first enterprise customer asks.

Customer

What one team saved.

Urology Health built its patient-facing experience on Gateway rather than hiring its own AI and engineering team. Compared with the two to three hires that work would have required, the team estimated roughly a 9x cost savings and shipped within weeks.

Use cases

What teams build with Gateway.

Health tech startups, patient advocacy organizations, enterprise platforms, concierge practices, and app developers who need clinical AI they can stand behind, without building the healthcare-specific infrastructure in-house.

Patient-facing assistant

A patient chat experience scoped to your content, your guardrails, and, where connected, the patient’s own record.

Chart summarization

Summarize a patient chart into a clinician-readable brief on demand.

Clinical decision support

Surface evidence-aligned guidance inside your own clinical workflow product.

Patient onboarding and intake

Intake conversations that adapt to what the patient shares.

Records retrieval and parsing

Pull structured data out of unstructured patient records.

Surveys and assessments

Conversational, adaptive survey and assessment flows with the results structured for your system.

Knowledge

Your knowledge base, kept current.

  1. Custom knowledge base Layer your own clinical content and protocols on Zeteo's foundation knowledge base, or run them on their own.
  2. Knowledge agent, expert-reviewed Zeteo's knowledge agent proposes updates from the questions your users ask. Experts review every change before it goes live.
  3. Your brand, your knowledge base Launch a fully branded experience on your own content, with Zeteo underneath.
  4. Knowledge gap listener Flags content gaps automatically, based on the questions your users are actually asking.

Getting started

Three steps to production.

Request API access
  1. 1. Get an API key Sign a Business Associate Agreement and receive your key.
  2. 2. Integrate the endpoint Call the endpoint from your product with your own context and knowledge base.
  3. 3. Ship to users Go live with structured, cited responses and a knowledge base that keeps improving.

Ready to see the API?

We'll walk through the endpoint, the response schema, and a working integration example.

Request API access